Frequently Asked Questions

Everything you need to know about enhancing your living space with Lissaire.

What is the typical shipping timeframe for furniture items?

Standard shipping for small home decor takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.

Do you offer a warranty on your home products?

Yes, all Lissaire furniture and lighting fixtures come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity.

What is your return policy if a piece doesn't fit my space?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund, minus return shipping costs.

Are your wood products sustainably sourced?

Sustainability is core to Lissaire. We prioritize FSC-certified timber and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.

Can I track my order in real-time?

Once your order departs our warehouse, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery's progress.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Klarna and Affirm for larger furniture purchases.